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Day 1 - Wednesday
04/23/2025 08:00Registration and Networking
04/23/2025 09:00Opening Remarks
Ms. Farha Mehanna Al Kuwari
Director of the Digital Transformation Excellence Department
04/23/2025 09:05Welcome Speech
Ms. Mashael Ali Al-Hammadi
Assistant Undersecretary, Ministry of Communications and Information Technology - Qatar
04/23/2025 09:05Opening Speech
Mr. Vincenzo Aquaro
Chief, Digital Government Branch, Division for Public Institutions and Digital Government (DPIDG), United Nations Department of Economic and Social Affairs (UNDESA) United States.
04/23/2025 09:15Welcome Video
04/23/2025 09:25eGovernment Measurement and the International Indicators- Perspective on Indicators - Presentation
Ms. Arpine Korekyan
Public Administration Officer, Digital Government Branch, Division for Public Institutions and Digital Government (DPIDG), United Nations Department of Economic and Social Affairs (UNDESA).
The GCC countries will present the activities and policies that each country has implemented in the realm of digital transformation. These presentations will highlight the GCCâ s leadership role in the MENA region and globally in the areas of artificial intelligence, digital literacy, online services, cybersecurity, and digital infrastructure. The countries will provide feedback to DESA on the direction of future surveys from a developed country approach.
04/23/2025 09:35Q&A and Open Discussion
Potential Questions for Vincenzo: â How would you categorize the progress of the MENA region on the EGDI? â What are some areas that the MENA region needs to improve on? â How do you see the survey changing in the upcoming years?
04/23/2025 09:45Break
04/23/2025 09:50Boosting Regional Impact: GCC Collaboration on EGDI Advancement (First Session)
Moderator: Dr. Wadha Khalid Labda
Head of Technology Innovation and Engineering Education Unit, Qatar University
Mr. Mohammed Al Qaed
Chief Executive, Information and eGovernment Authority, IGA Bahrain
Mr. Najat Ibrahim
Director General, Central Agency for Information Technology, Kuwait
The GCC countries will present the activities and policies that each country has implemented in the realm of digital transformation. These presentations will highlight the GCCâ s leadership role in the MENA region and globally in the areas of artificial intelligence, digital literacy, online services, cybersecurity, and digital infrastructure. The countries will provide feedback to DESA on the direction of future surveys from a developed country approach.
04/23/2025 10:20Q&A and Open Discussion
Potential Questions: â The MENA region consists of many countries from a different economic environment. How would you improve collaboration and/or cooperation in the region. Please give examples of this from your country. â How would you change the assessment process of the EGDI?
04/23/2025 10:35Break
04/23/2025 10:40Panel Discussion: Boosting Regional Impact: GCC Collaboration on EGDI Advancement (Second Session)
Moderator: Dr. Halima Bensmail
Principal Scientist, Qatar Center for Artificial Intelligence, Qatar Computing Research Institute (QCRI), Hamad Bin Khalifa University (HBKU)
Ms. Mashael Ali Al-Hammadi
Assistant Undersecretary, Ministry of Communications and Information Technology - Qatar
Ms. Hanan Al-Salama
Digital Government Authority, Saudi Arabia
H.E. Mohammad Al Zaroni
Deputy Director, Telecommunications and Digital Regularly Authority, United Arab Emirates
The GCC countries will present the activities and policies that each country has implemented in the realm of digital transformation. These presentations will highlight the GCCâ s leadership role in the MENA region and globally in the areas of artificial intelligence, digital literacy, online services, cybersecurity, and digital infrastructure. The countries will provide feedback to DESA on the direction of future surveys from a developed country approach.
04/23/2025 11:10Q&A and Open Discussion
04/23/2025 11:25Coffee Break
04/23/2025 11:40Panel Discussion: International and Regional Insights on eGovernment
Moderator: Mr. Richard Kerby
President, Richard Kerby LLC Consulting
Ms. Arpine Korekyan
Public Administration Officer, Digital Government Branch, Division for Public Institutions and Digital Government (DPIDG), United Nations Department of Economic and Social Affairs (UNDESA).
Mr. Ayman El-Sherbini
Chief of ICT Policies, Digital Cooperation, and Digital Development at the United Nations Economic and Social Commission for Western Asia (ESCWA).
This session will look at both the regional and global challenges that their evaluations have uncovered in the MENA region. Each organization does a survey on digital transformation, albeit covering slightly different themes and topics. This session will provide the workshop with a holistic view of digital transformation in the MENA region.
04/23/2025 12:00Q&A and Open Discussion
04/23/2025 12:10Panel Discussion: Global Indicators and Methodological Improvements
Moderator: MS. Sara Mohammed Al-Mana
International Cooperation Researcher at the Ministry of Communications and Information Technology - Qatar.
Ms. Esperanza Magpantay
Senior Statistician, International Telecommunication Union (ITU)
Mr. Hunt La Cascia
Senior Digital Development Specialist, World Bank
The session will provide an in-depth look at the telecommunications infrastructure index and the Human Capital Index, which comprises 2/3 of the UN e-Government Survey. The presentation will provide more information on the indicators used in the Survey and how they are calculated in the Survey. It will also provide the workshop on the future direction of each organization in digital infrastructure and education.
04/23/2025 12:30Q&A and Open Discussion
Q&A and Open Discussion Potential Questions: â UNESCO â How would you improve the manner in which digital literacy is calculated in the EDGI? â Are there any other data points that could be used to calculate the Human Capital Index? â ITU â How would you change the way the Telecommunication Infrastructure Index is currently calculated? â The EGDI places a cap on certain TII indicators, does ITU does the same? If not than why not?
04/23/2025 12:40Qatar Digital Initiatives: New Developments and Projects
Ms. Reem Faris Al Ahbabi
Director of Digital Government Policies and Standards Department at the Ministry of Communications and Information Technology - Qatar
This presentation will focus on the success of the Government of Qatar in the digital economy and its effect on the people of Qatar. It will showcase Qatarâ s new digital programs and their impact on the country and internationally. These programs will show Qatarâ s determination to be a leader in digital transformation.
04/23/2025 13:05Closing Speech
Ms. Farha Mehanna Al Kuwari
Director of the Digital Transformation Excellence Department
Ms. Farha Mehanna Al Kuwari, Director of the Digital Transformation Excellence Department, Ministry of Communications and Information Technology - Qatar.
04/23/2025 13:15Lunch Break
Day 2 - Thursday
04/24/2025 09:00Opening Remarks
Master of Ceremonies (MCIT) - Yousuf Yacoub AlSahlawi
04/24/2025 09:05Panel Discussion: Dialogue Session with Arab eGovernment Leaders
Moderator: Dr. Wadha Khalid Labda
Head of Technology Innovation and Engineering Education Unit, Qatar University
Ms. Ahlam Abu-Jadallah
Director of Digital Transformation, Ministry of Digital Economy and Entrepreneurship (MoDEE), Jordan
Mr. Youssef Mansouri
Head of Government Institutions Support Section, Morocco
Ms. Ghada Mostafa Labib
Deputy Minister for Institutional Developmen
04/24/2025 09:45Q&A and Open Discussion
04/24/2025 09:55Break
04/24/2025 10:00Panel Discussion: International Institutions Assessment of Digital Government in the MENA Region
Moderator: Dr. Halima Bensmail
Principal Scientist, Qatar Center for Artificial Intelligence, Qatar Computing Research Institute (QCRI), Hamad Bin Khalifa University (HBKU)
Mr. Dany Wazen
Digital Transformation Specialist to represent UNDP Hunt La Cascia, Senior Digital Development Specialist, World Bank Mr. Morten Meyerhoff, Academic Fellow, United Nations University (UNU)
Mr. Hunt La Cascia
Senior Digital Development Specialist, World Bank
Mr. Morten Meyerhoff
Academic Fellow, United Nations University (UNU)
04/24/2025 10:40Q&A and Open Discussion
04/24/2025 10:50Coffee Break
04/24/2025 11:05One to One Discussion: Open Government Data
Moderator: Mr. Ibrahim El Badawi
CEO, 01Gov
Ms. Arpine Korekyan
Public Administration Officer, Digital Government Branch, Division for Public Institutions and Digital Government (DPIDG), United Nations Department of Economic and Social Affairs (UNDESA).
04/24/2025 11:15Q&A and Open Discussion
04/24/2025 11:25Break
04/24/2025 00:15Keynote Presentation: Leaving No One Behind
Ms. Aljazi Al-Jaber
Head of ICT Access section at MADA â Assistive Technology Center
04/24/2025 00:25Q&A and Open Discussion
04/24/2025 00:35Ideation Session: MENA Voices: Advancing the EGDI Framework
Jesco Von Den Steinen
Lead Facilitator at PWC and Chris Ferguson, Government & Public Sector Expert at PWC
04/24/2025 13:05Q&A and Open Discussion
04/24/2025 13:15Break
04/24/2025 13:30Launch of the 2024 UN e-Government Survey (Arabic, French, and Spanish copies)
Ms. Mashael Ali Al-Hammadi
Assistant Undersecretary, Ministry of Communications and Information Technology - Qatar
Ms. Arpine Korekyan
Public Administration Officer, Digital Government Branch, Division for Public Institutions and Digital Government (DPIDG), United Nations Department of Economic and Social Affairs (UNDESA).
04/24/2025 13:50Break
04/24/2025 13:55Closing Speech
Ms. Mashael Ali Al-Hammadi
Assistant Undersecretary, Ministry of Communications and Information Technology - Qatar
04/24/2025 14:00Lunch
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